{"id":5064,"date":"2024-08-01T12:40:48","date_gmt":"2024-08-01T12:40:48","guid":{"rendered":"https:\/\/dakdekkers247.nl\/privacy-policy\/"},"modified":"2026-09-29T02:45:00","modified_gmt":"2026-09-29T02:45:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dakdekkers247.nl\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5064\" class=\"elementor elementor-5064 elementor-4055\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec2f626 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec2f626\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29bd7ce\" data-id=\"29bd7ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ebc535 elementor-widget elementor-widget-heading\" data-id=\"6ebc535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7947ca7 elementor-widget elementor-widget-text-editor\" data-id=\"7947ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dakdekkers 24\/7 processes personal data when you visit this website, contact us, request a callback or request a quote. This privacy policy explains which data is used, why it is used and what rights you have.<\/p><p>Dakdekkers 24\/7 is responsible for this processing. You can contact us at <a href=\"mailto:info@dakdekkers247.nl\">info@dakdekkers247.nl<\/a>, <a href=\"tel:+31640125121\">+31 6 4012 5121<\/a> or Assumburg 33, 2036 JA Haarlem, the Netherlands. Chamber of Commerce number: 74231286.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e10f09 elementor-widget elementor-widget-heading\" data-id=\"5e10f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which personal data do we process?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1f479 elementor-widget elementor-widget-text-editor\" data-id=\"eb1f479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Contact and requests:<\/strong> your name, email address, telephone number, address, postcode, town or city, and the information you provide about your roof or the work required. The data needed depends on the form you use.<\/li><li><strong>When you commission work:<\/strong> information needed to arrange appointments, carry out the work, issue invoices and handle questions or complaints.<\/li><li><strong>Technical data:<\/strong> form submissions may also record the time, the page from which the request was sent, your IP address and browser information. Technical data may be processed during website visits to operate and secure the website.<\/li><\/ul><p>We receive this information from you or through your use of the website. Do not include medical information, identity documents or other sensitive information that is unnecessary for your request. If essential contact or address details are missing, we may be unable to handle your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91fd644 elementor-widget elementor-widget-heading\" data-id=\"91fd644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why may we use your data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e0b43 elementor-widget elementor-widget-text-editor\" data-id=\"66e0b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Preparing a quote and carrying out work:<\/strong> we use your data to call you back, assess your request, prepare a quote and arrange roofing work. The legal basis is taking steps at your request before entering into a contract and performing that contract.<\/li><li><strong>Questions, complaints and website security:<\/strong> where processing is not covered by a contract, we rely on our legitimate interest in helping customers, preventing misuse and protecting our services. Your privacy interests must also be taken into account.<\/li><li><strong>Legal obligations:<\/strong> we retain information needed for our tax records as required by law.<\/li><li><strong>Consent:<\/strong> where consent is required, such as for certain analytics or tracking cookies, consent is the legal basis. You can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew it.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37a1678 elementor-widget elementor-widget-heading\" data-id=\"37a1678\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long do we keep your data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43bb742 elementor-widget elementor-widget-text-editor\" data-id=\"43bb742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How long we retain your data depends on the purpose of the processing:<\/p><ul><li><strong>Questions, callback requests and quotes:<\/strong> for as long as necessary to handle your request and any follow-up questions, arrangements or disputes. Relevant factors include the status of your request, our most recent contact and any legal obligations.<\/li><li><strong>Commissioned work:<\/strong> for as long as the data is needed to carry out the work, provide warranty support, handle complaints or establish or defend legal claims.<\/li><li><strong>Tax records:<\/strong> the legally required period, generally seven years for basic records and ten years for certain records relating to immovable property.<\/li><li><strong>Technical data and cookies:<\/strong> depending on their purpose and the settings of the service used. See the cookie information below.<\/li><\/ul><p>Not all information in a request is subject to tax record retention requirements. You can ask us which retention period or criteria apply to your situation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f1aea3 elementor-widget elementor-widget-heading\" data-id=\"6f1aea3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automated decision-making<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e20ecf9 elementor-widget elementor-widget-text-editor\" data-id=\"e20ecf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our website forms record and forward your request. The form does not automatically decide whether you receive a quote or which roofing work will be carried out. Using WordPress, Elementor or Google Analytics does not in itself constitute decision-making with legal or similarly significant effects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0fe38d elementor-widget elementor-widget-heading\" data-id=\"e0fe38d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5634eca elementor-widget elementor-widget-text-editor\" data-id=\"5634eca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our website uses HTTPS. This encrypts data while it travels between your browser and the website. Appropriate management of access rights, updates and backups is also important for protecting stored data.<\/p><p>No security measure can eliminate every risk. If you suspect misuse or a security problem, report it to <a href=\"mailto:info@dakdekkers247.nl\">info@dakdekkers247.nl<\/a>. Do not include passwords or copies of identity documents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1961935 elementor-widget elementor-widget-heading\" data-id=\"1961935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who do we share data with?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bbefa4 elementor-widget elementor-widget-text-editor\" data-id=\"6bbefa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quote and contact requests are processed using WordPress and Elementor. Submissions may be stored in the website administration system and forwarded to Dakdekkers 24\/7 by email.<\/p><p>Hosting, email and website maintenance providers may process data to the extent necessary for their work. Data may also be shared where necessary for your project or where required by law. Service providers acting as processors on our behalf are subject to the GDPR requirements for processor agreements.<\/p><p>Google and Trustindex services are also used for visitor statistics and external content. Technical visitor data may therefore be processed outside the European Economic Area (EEA). See the explanation under \u201cCookies and external services\u201d and these providers\u2019 privacy information. Transfers outside the EEA require the safeguards provided for by the GDPR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b861a99 elementor-widget elementor-widget-heading\" data-id=\"b861a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1346538 elementor-widget elementor-widget-text-editor\" data-id=\"1346538\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depending on the processing, you have the right to access, correct or delete your personal data, restrict its use and receive or transfer your data. You may object to processing based on a legitimate interest and withdraw consent you previously gave.<\/p><p>Send your request to <a href=\"mailto:info@dakdekkers247.nl\">info@dakdekkers247.nl<\/a> and explain which request or data it concerns. We may ask for additional information to verify your identity carefully. Do not send a copy of your identity document unless requested.<\/p><p>In principle, you will receive a response within one month. For a complex request, this period may be extended by up to two months; we will inform you within the first month. A legal retention requirement may prevent us from deleting certain data immediately.<\/p><p>You may also lodge a complaint with the <a href=\"https:\/\/www.autoriteitpersoonsgegevens.nl\/\">Dutch Data Protection Authority (Autoriteit Persoonsgegevens)<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdada15 elementor-widget elementor-widget-heading\" data-id=\"fdada15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cookies and external services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f986632 elementor-widget elementor-widget-text-editor\" data-id=\"f986632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cookies are small files that a website can place on your device. This website uses, among others, a functional WPML language cookie (<code>wp-wpml_current_language<\/code>) to remember your chosen language. Under the current website settings, this cookie lasts for one day.<\/p><p><strong>Google Analytics:<\/strong> a Google tag has been installed through Site Kit to measure website usage. Information about visited pages, interactions, browsers, devices and technical connection data may be processed. The data retained and its retention period also depend on the Analytics settings. Read the <a href=\"https:\/\/support.google.com\/analytics\/answer\/6004245?hl=en\">Google Analytics privacy information<\/a> and <a href=\"https:\/\/policies.google.com\/privacy?hl=en\">Google\u2019s privacy policy<\/a>.<\/p><p><strong>Reviews and external content:<\/strong> this website displays Google reviews through Trustindex. When loading scripts and images, your browser may send technical data, such as your IP address, to the external provider. See the <a href=\"https:\/\/www.trustindex.io\/privacy-policy\">Trustindex privacy policy<\/a>. Google\u2019s privacy policy also applies to any embedded Google Maps content.<\/p><p>Cookies and similar technologies that legally require consent may only be used after consent has been given. This privacy policy does not itself constitute consent. You can view, block and delete cookies in your browser. This may affect some website functions. Contact us if you have questions about cookies or your privacy choices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eed954 elementor-widget elementor-widget-heading\" data-id=\"0eed954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact details<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7237eed elementor-widget elementor-widget-text-editor\" data-id=\"7237eed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For questions about personal data, privacy requests or reports, please contact:<\/p><p><strong>Dakdekkers 24\/7<\/strong><br>Assumburg 33<br>2036 JA Haarlem<br>The Netherlands<br>Chamber of Commerce: 74231286<\/p><p>Email: <a href=\"mailto:info@dakdekkers247.nl\">info@dakdekkers247.nl<\/a><br>Telephone: <a href=\"tel:+31640125121\">+31 6 4012 5121<\/a><br>Website: <a href=\"https:\/\/dakdekkers247.nl\/en\/\">dakdekkers247.nl<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6401d7 elementor-widget elementor-widget-heading\" data-id=\"c6401d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes to this privacy policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93febc4 elementor-widget elementor-widget-text-editor\" data-id=\"93febc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may update this privacy policy if our website, services or the applicable rules change. This page contains the current version.<\/p><p><strong>Last updated: 29 September 2026.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy Dakdekkers 24\/7 processes personal data when you visit this website, contact us, request a callback or request a quote. This privacy policy explains which data is used, why it is used and what rights you have. Dakdekkers 24\/7 is responsible for this processing. You can contact us at info@dakdekkers247.nl, +31 6 4012 5121 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5064","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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